Select the option that best describe your situation — we'll ask a few tailored follow up question.
Describe the symptoms — we’ll make sure the right engineer attends.
These details help us confirm the right detection approach and equipment.
For raised/timber floors the boiler must lose 1.5 bar within 12 hours for detection to be viable. If slower, please call us to discuss.
Leak seal chemical applied within the last 5 years can seriously compromise our ability to detect leaks. Please call us to discuss before booking.
In 99% of cases, central heating leaks show no visible signs of water damage — this is completely normal. Our thermal imaging and tracer gas equipment locates leaks without any visible dampness.
For outdoor/cold weather inspections, the pool water must be a minimum of 20°C for our engineers to dive safely. Please ensure the pool is heated before booking.
Our engineers need to dive the pool to inspect it. If the pool is not clean and clear we will be unable to carry out the investigation — please ensure the pool is treated before booking.
If the pool has been winterized it will need to be fully un-winterized (refilled and running) before our engineers can attend.
Help us understand the scope and confirm the right detection method.
Helps us send the right engineers with CCTV survey equipment.
Our engineers work with flat roofs only — please read each question carefully.
Our engineers work with flat roofs only. We do not work on pitched/tiled roofs.
Our engineers are unable to assist with pitched or tiled roofs. If you have a flat roof section as well, please call us to discuss.
If water appears more than 3 hours after rainfall the source may not be flat roof — our engineers advice this is the maximum viable window. Please call us to discuss.
We’ll use these details to confirm your local engineer and send you a fixed price.
By submitting this form you agree to being contacted by ADI Leak Detection by phone or email regarding your enquiry. We do not share your data with third parties.
Thank you — we’ve got your details and will be in touch within 2 hours (or first thing in the morning if you submitted out of hours) to confirm your engineer and pricing.
Our team reviews your quote request and confirms a local engineer in your area.
We call or email you with a fixed price and available appointment times — same day or next day where possible.
Your engineer attends, finds the leak, and issues a full insurance-approved report on the same day.
If you need to speak to someone urgently, call us on 0800 731 3843 — Mon - Fri (8:30AM - 5:40PM)
